Chair brand – Sella-Interio
Code name – Sella Azalea Deux
Detailed product description –
Colour – light yellow velvet cushioning with super black metal base
Style – Modern accent chair
Special features – Modern Accent Chair with luxurious upholstery, thick padded foam for comfortable seating and back support, arm rest. Strong yet elegant cross leg base gives plush seating for long hours.
Material – Heavy duty metal and cushioning with thick molded and padded foam
Comfortable & spacious seating – This chair gives comfort next level as it is super luxurious, with extra comfort core cushions that contour to your body’s shape and soft and luxurious velvet upholstery. A generous seat and adjustable height make it incredibly comfortable.
Soft cushioned seat – The chair has extra thick and soft cushioning on the seat for extra comfort.
Comfortable & spacious seating – This chair gives comfort next level as it is super luxurious, with extra comfort core cushions that contour to your body’s shape and soft bonded velvet upholstery. A generous seat and adjustable height make it incredibly comfortable.
Specifications:
- internal seat material : luxurious velvet
- filled with – high density molded foam
- seat cover: velvet
- color: warm yellow
- size: mid back
- base: heavy duty metal base
- maximum weight capacity: up to 100 kgs
- seat height : 83.5 cm
- seat width: 36 cm
- seat depth : 52 inches
Assembly instructions – No assembly required. Its all set to “Sit In” style.
Warranty – Free warranty of product for first 2 years from date of purchase.
We provide extra padding made with “Sleepwell” foam with 32 density. Fevicol used as strong adhesive. All materials are used are standard certified products and Indian made, best built, rust free and environment friendly.
We support make in India.
Brand Warranty
We understand that unexpected issues with your chair can be frustrating. That’s why we offer a warranty to ensure your comfort and satisfaction.
What’s covered?
- Quality craftsmanship: We cover defects in materials and workmanship for a specific period depending on your chair type (1-3 years). This means we’ll fix or replace any parts that malfunction due to faulty materials or improper construction within the warranty period.
- Specific parts: We guarantee specific parts like seat foam, wheelbase frame, etc., for varying durations (see detailed chart for specifics).
- We take care of it: If a covered part needs fixing or replacing, we’ll handle it at our discretion. This includes sending you replacement parts and providing installation instructions at nominal charge during the warranty period.
What’s not covered?
- Normal wear and tear: Over time, things like scratches, dents, and gradual fabric changes are expected. These aren’t covered by the warranty.
- Uh-oh moments: We can’t cover damage caused by accidents, improper use, or installation mistakes.
- Going rogue: Any repairs or modifications done without our approval will void the warranty.
- Subjective experiences: We understand personal preferences, but the warranty doesn’t cover discomfort or dislike for the chair without any noticeable defects.
- Expired warranties: Once a part’s warranty period is over (ranging from 1 month to 3 years), it’s no longer covered. But don’t worry, we still offer paid repair and replacement options after the warranty ends.
How to get help?
- Reach out: Simply contact our friendly support team via WhatsApp (+91-8600366600).
- Show us the problem: You may be asked to send pictures or videos of the issue to help us understand the problem better.
- We’ll take it from there: We’ll assess your situation and decide on the best course of action, whether it’s repair, replacement, or offering additional guidance.
We’re here for you!
Our goal is to ensure you have a positive experience with your CellBell chair. We value your comfort and satisfaction, and we’re committed to addressing any valid warranty concerns promptly and professionally.
Remember: Treating our team with respect is essential. Abusive behavior can void your warranty.
Bonus Tip: Refer to the detailed warranty chart for specific coverage details based on your chair type.
We hope this revised version provides a clearer and more empathetic understanding of the CellBell warranty policy.
DETAILED WARRANTY CHART :
This detailed chart applies as per Chair Type. To know your chair type, just checkout which category or collection contains your chair from this list: Collections
